You will receive an email notification when all or part of your order ships. The email will provide the information you need to track your shipment.
Where applicable, RS will charge sales tax on taxable items. Sales tax is calculated on the cost of the taxable merchandise. Depending on state-specific regulations, sales tax may also be assessed on shipping and handling costs.
Most merchandise in new, unused, and resalable condition, and returned within 30 days will receive a refund or exchange. All merchandise for return or exchange must be accompanied by a valid receipt.
We do not accept returns or exchanges for items such as custom cut merchandise and special orders. Other restrictions may include inspection of the item by an authorized service center. All warranty/service claims will be processed according to the manufacturers’ policies.
All returns will be on the buyer's cost. The only exception will be if our warehouse made the mistake or the item arrived damaged.
You will need a RA number created from our warehouse before sending anything back. Please allow us 2-3 business days maximum to create the Return Authorization. The RA number needs to be written above our address. We have 5 different warehouse address so please wait for our customer service to respond with the correct address to ship the item back to.